Accessfyr

Terms of Service

Last updated: July 14, 2026

These Terms of Service (“Terms”) govern access to and use of the Accessfyr websites, applications, Slack bot, APIs, and related services (the “Service”) provided by Accessfyr (“Accessfyr,” “we,” “us,” or “our”). By creating an account, connecting integrations, or using the Service, you agree to these Terms.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization (the “Customer”).

1. The Service

Accessfyr is a multi-tenant access management platform. It enables Customer administrators to manage employee lifecycle and application access through a web dashboard and natural-language interactions (for example via Slack), including integrations with third-party systems such as Google Workspace.

Features may change over time. We may add, modify, or discontinue functionality with reasonable notice when practicable. Beta or preview features are provided as-is and may be unstable.

2. Accounts and workspaces

  • You must provide accurate account information and keep credentials secure.
  • Each Customer workspace (tenant) is associated with organization details such as name and subdomain.
  • You are responsible for all activity under your accounts and for ensuring only authorized personnel have admin access.
  • We may suspend or terminate accounts that are inactive, compromised, or used in violation of these Terms.

3. Acceptable use

You agree not to:

  • Use the Service for unlawful, harmful, or fraudulent purposes, or to violate others’ rights.
  • Attempt to access data or workspaces you are not authorized to access, or probe/scan the Service without permission.
  • Interfere with or disrupt the Service, including through malware, excessive automated load, or abuse of APIs/integrations.
  • Reverse engineer the Service except where applicable law prohibits that restriction.
  • Use the Slack agent or other automation to take actions you are not authorized to take in connected systems (for example Google Workspace or Slack).
  • Submit content that is illegal, or that you do not have rights to process.

4. Customer data and integrations

4.1 Customer data

“Customer Data” means data submitted to or collected through the Service for a Customer, including account user information, organization settings, employee/directory records, access records, Slack messages directed to the Service, and integration credentials/metadata.

As between the parties, Customer retains ownership of Customer Data. You grant Accessfyr a limited license to host, process, transmit, display, and otherwise use Customer Data solely to provide, secure, and improve the Service and as described in our Privacy Policy.

4.2 Third-party services

The Service may interoperate with third-party products (including Google Workspace, Slack, Google sign-in, AI model providers, and hosting providers). Your use of those products is governed by their terms and policies. We are not responsible for third-party services we do not control.

By connecting an integration, you authorize Accessfyr to access and use the relevant APIs with the credentials and permissions you configure (including Google service accounts with domain-wide delegation and Slack bot/user tokens) to perform the functions you request.

4.3 Credentials and security

Integration secrets you store in Accessfyr (such as service account keys and Slack tokens) are encrypted at rest. You remain responsible for:

  • Using least-privilege credentials and reviewing permissions regularly.
  • Rotating or revoking credentials when personnel change or a secret may be compromised.
  • Configuring Google admin impersonation targets, OAuth apps, and Slack app installs correctly.

5. AI / natural-language agent

Certain features process natural-language instructions (for example Slack messages) using AI models and tool calling to search data and perform access-management actions in connected systems. AI outputs may be incorrect or incomplete. You must review high-impact actions according to your internal policies. Temporary passwords or other sensitive outputs may be returned in Slack threads to the requesting admin; protect those channels accordingly.

6. Privacy

Our collection and use of personal information is described in the Privacy Policy. For Customer-controlled workforce data, Customer is responsible for providing required notices and establishing a lawful basis for processing.

7. Intellectual property

Accessfyr and its licensors own the Service, including software, branding, and documentation. These Terms do not grant you any rights to our trademarks or other IP except the limited right to use the Service as permitted herein. Feedback you provide may be used by us without obligation to you.

8. Confidentiality

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect that information and use it only as needed to perform under these Terms, except for information that is public, independently developed, or rightfully received from another source.

9. Fees

If paid plans or invoices apply, you agree to pay fees according to the ordering or pricing terms presented to you. Unless stated otherwise, fees are non-refundable. We may change pricing with notice for future periods.

10. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if needed to address security risk or non-payment. Upon termination, your right to use the Service ends. Provisions that by nature should survive (including IP, confidentiality, disclaimers, limitations of liability, and indemnity) will survive.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ACCESS-MANAGEMENT ACTIONS WILL ALWAYS SUCCEED IN THIRD-PARTY SYSTEMS.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACCESSFYR AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ACCESSFYR FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US $100) IF YOU HAVE NOT HAD A PAID SUBSCRIPTION.

13. Indemnification

You will defend and indemnify Accessfyr against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from (a) your Customer Data, (b) your use of the Service in violation of these Terms or law, (c) your integrations or credentials, or (d) actions taken in third-party systems at your direction (including via the Slack agent).

14. Export and sanctions

You must comply with applicable export control and sanctions laws and may not use the Service if you are prohibited from receiving it under those laws.

15. Changes to the Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date. Continued use after changes become effective constitutes acceptance of the revised Terms, except where applicable law requires additional consent.

16. Governing law

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules, unless a mandatory local law provides otherwise. Courts located in Delaware will have exclusive jurisdiction over disputes, subject to applicable consumer protections that cannot be waived.

17. Miscellaneous

These Terms, together with the Privacy Policy and any order form or plan-specific terms, are the entire agreement between you and Accessfyr regarding the Service. If any provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a corporate transaction.

18. Contact

Questions about these Terms: legal@accessfyr.com.